Privacy Policy

1. Information We Collect

We may collect the following personal information:

Contact Details: Name, email address, phone number, postal address.

Enquiry Details: Information you provide when inquiring about our portable homes, such as preferences for designs, locations, or customizations.

Website Usage: IP address, browser type, pages visited, and time spent on the website (via cookies or analytics tools).

Marketing Consent: Explicit consent for email or SMS communications, obtained via a tick-box on our forms.

We do not collect sensitive information (e.g., health data) unless voluntarily provided and relevant to accessibility modifications.

2. How We Collect Information

Directly from You: Via contact forms, emails, phone calls, or in-person consultations.

Automatically: Through cookies and web analytics (e.g., Google Analytics). You can manage cookies via your browser settings.

Third Parties: From transport or installation providers if you authorize us to coordinate services.

3. Purpose of Collection

We collect information to:

Respond to inquiries and provide quotes.

Process orders and deliver portable homes.

Arrange transport, installation, and related services.

Send marketing emails or SMS about our products, with your explicit consent.

Improve our website and services.

Comply with legal obligations, such as council certifications.

4. Use and Disclosure

We use your information for the purposes outlined above. We may disclose it to:

Service providers (e.g., crane operators, electricians, and plumbers) for delivery and installation.

Government bodies (e.g., councils) for certifications.

Marketing tools (e.g., email platforms) only with consent.

We do not sell or rent personal information. Disclosures are limited to Australia or, if overseas, to recipients with equivalent privacy protections.

5. Marketing Communications

We will only send emails or SMS for marketing if you tick the consent box: "I consent to receiving promotional emails/SMS from Premium Portable Homes." You can unsubscribe at any time via links in messages or by contacting us.

6. Data Security

We use reasonable security measures (e.g., encryption, access controls) to protect your information from misuse, loss, or unauthorized access. However, no system is completely secure.

7. Access and Correction

You may request access to or correction of your personal information by contacting us. We will respond within 30 days, free of charge unless the request is complex.

8. Retention

We retain information only as long as necessary for the purposes collected or legal requirements (e.g., 7 years for tax records).

9. Cookies and Tracking

Our website uses cookies for functionality and analytics. You can disable them, but this may affect usability.

10. Complaints

If you believe we have breached the APPs, contact us first at [insert details]. If unsatisfied, complain to the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.

11. Changes to This Policy

We may update this policy. Changes will be posted on the website with the new effective date.

Contact Us at Premium Portable Homes Premium Portable Homes, .